The
purpose of this page is not to publish our proprietary methodology on the
Web but to give prospects an idea of what a Strategic
Simplification engagement entails.
Our methodology consists of 5 steps aimed at leading
the organization toward comprehensive Pareto efficiency. These 5 steps are:
- Diagnose
- Streamline Operations
- Adjust Strategy
- Implement and
Roll-out
- Monitor and Follow-up
Objective
 |
Identify all "trivial
many" activities across business operation. |
Key Tasks
| Produce project charter |
| Conduct mobilization seminar |
| Review product/service portfolio |
| Review tariff structure |
| Review delivery process |
| Evaluate all tributary business processes [to the
delivery process] |
| Evaluate information systems |
| Identify customer servicing issues |
| Define the project evaluation criteria |
Objective
|
Identify all unnecessary complexities
to prune so as to maximize Pareto efficiency |
Key tasks & Deliverables
| Assess and approve streamlined product/service portfolio |
| Assess and approve streamlined tariff structure |
| Redesign business processes |
| Assess the opportunity to improve or replace information
systems |
| Challenge the various corporate functions on tactical
options
made |
| Communicate change plan internally |
| Obtain formal sign-off |
Objective
|
Compensate de-complexification
effects by business facilitation and enhancement measures |
Key tasks
| Build a stronger brand where key product or service
characteristics are better emphasized |
| Perform internal information campaign |
| Implement quality improvement plan |
| Produce detailed business automation plan |
| Assess related market segments in which to diversify |
| Set-up external communication plan |
| Set-up training plan |
| Produce roll-out plan |
Objective
| Manage the transition with de-complexified
business operations |
Key Tasks
| Document new procedures |
| Train internal resources |
| Communicate with customers |
| Adapt IT systems (or implement a package) |
| Implement new business processes |
| Institutionalize the approach (for new products, new
services, new customers) |
Objective
| Evaluate project and set-up continuous improvement
measures. |
Key Tasks
| Implement overall project evaluation criteria |
| Survey internal resources |
| Survey customers |
| Conduct overall assessment with management |
These 5 steps correspond to a full blown Strategic
Simplification project lifecycle. IT Cortex
also conducts more focused assignments, for example on business
pre-automation, Pareto optimized mergers
and acquisitions and Pareto optimized
downsizing. Actually any tailor-made assignments aimed at optimizing
organization and business automation will be considered by IT
Cortex.
Only the skeleton of our approach has been presented. To
flesh it out, do not hesitate to contact us.
Ó IT
Cortex
|
